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Shipping & Returns

Shipping Policy

At Cynthelix Varieties, we take pride in our fast and reliable shipping methods, including express shipping for those who need their items quickly. We offer free standard shipping on all orders over $100, and a flat rate of $10 for all other orders. For customers who require expedited delivery, we offer express shipping at a flat rate of $40. We make sure to package all of our products carefully to ensure they arrive in perfect condition. If you have any questions about our shipping methods or costs, please don't hesitate to contact us.

Product Condition & Window:

  • Product Condition: New only

  • Return Window: 15 days

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Method & Fee:

  • ​Method: By mail

  • Return Label: Customer's responsibility

  • Restocking Fees: USD50

  • Refund Processing Time: 7 days

Return & Exchange Policy

We want you to be completely satisfied with your purchase from Cynthelix Varieties. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. You can return any item within 15 days of purchase for a full refund or exchange. Please note that the item must be in its original packaging and in new condition to be eligible for a refund or exchange.

Please note that customers are responsible for the cost of returning any item, including shipping fees. This applies to both returns and exchanges. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.


If you have any questions about our return and exchange policy, please don't hesitate to contact us.

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